juragan99 Casino & Sportsbook Data Care

This page describes what data we collect when you use juragan99 and how we keep that information protected. We take privacy seriously—your personal details, payment information, and activity on our platform are handled with care and only used for the purposes you agree to.

When you open an account, deposit funds, place bets on Liga 1 or Champions League matches, or play live-dealer games, you share certain information with us. We explain below what we collect, why we need it, who has access to it, and what rights you have over your own data.

If you have questions about our privacy practices, contact our English-language support team at any time.

What Data We Collect and How We Use It

Account registration and identity verification

When you sign up for juragan99, we collect your full name, email address, phone number, date of birth, and residential address. We need this information to create your account, communicate with you, and comply with anti-money-laundering regulations.

Before you can withdraw funds, we ask you to verify your identity. We collect a photo of your government-issued ID (passport, driving licence, or national identity card) and proof of address (utility bill, bank statement, or official letter dated within three months). We use these documents only to confirm you are who you say you are. We store them securely and do not share them with third parties except where required by law.

Payment and transaction data

When you deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer (mobile banking, local payment, online payment, e-wallet), we collect transaction details—the amount, payment method, timestamp, and confirmation code. We use this data to process your deposit, track your account balance, and create your transaction history.

We do not store your full payment card details or bank account numbers on our servers. Payment processing is handled by secure third-party providers who meet industry security standards. We retain transaction records for compliance, accounting, and dispute resolution.

Betting and gaming activity

We record your bets, game sessions, wins, and losses. This data helps us manage your account, settle markets correctly, detect fraud, and resolve disputes. Your transaction history on juragan99 shows every bet placed on Liga 1 or Piala AFF matches, every live-dealer table session, and every slot game spin—with timestamps and results.

We use this activity data to understand how our platform is being used, improve game offerings, and identify problematic patterns. We may also use aggregated, anonymized data for analytics and reporting.

Technical and usage data

When you access juragan99, we collect information about your device—operating system, browser type, IP address, and pages you visit. This helps us troubleshoot technical issues, prevent fraud, and understand which features are most popular.

We use cookies and similar tracking technologies to remember your login status, store your preferences, and track your activity on our site. You can control cookie settings in your browser, though some cookies are necessary for the platform to function.

Your Rights and Our Data Practices on juragan99

Third-party processors and data sharing

We share your data with trusted third parties only when necessary. Payment providers process your deposit and withdrawal requests. Email and SMS providers deliver our communications to you. Hosting providers maintain our servers. These processors are contractually bound to protect your data and use it only for the services they provide.

We do not sell your personal data to advertisers or data brokers. We may share anonymized, aggregated data for analytics, but nothing that identifies you individually.

If we are required by law to disclose your data—for example, to law enforcement in Jakarta, Surabaya, Bandung, or Medan—we will comply unless doing so would violate applicable regulations. We aim to notify you of such requests unless prohibited by law.

Your rights regarding your data

You have the right to access your personal data at any time. Log into your juragan99 account and review your profile, transaction history, and betting records. You can update your name, email, phone number, and address whenever you like.

You can request a copy of all data we hold about you in a portable format. You can also request deletion of your account, though we may retain transaction records where required by law for compliance purposes. Contact our support team to initiate any of these requests—we will respond within a standard timeframe.

Data retention and account closure

We retain your account data as long as your account is active. If you close your account, we keep transaction records for compliance and dispute resolution for a set period—typically several years, depending on legal requirements. We delete personal data like your email and phone number after a reasonable retention period unless we are required by law to keep it longer.

International data transfers

Our servers and data processors may be located outside your jurisdiction. When we transfer your data internationally, we implement safeguards to protect it—such as data processing agreements, encryption, and compliance with applicable data-protection laws.

Changes to this policy

We may update this privacy policy from time to time. We will notify you of material changes by email or by posting a notice on your account. Your continued use of juragan99 after an update means you accept the new policy.

Contact us about privacy

If you have concerns about how we handle your data, believe your privacy has been violated, or wish to exercise any of your data rights, reach out to our support team. We are available to address privacy questions and help resolve any issues.

We at juragan99 believe your data is yours to control. We collect only what we need, protect it carefully, and respect your rights to access, correct, or delete it. This privacy policy reflects our commitment to transparency and responsible data stewardship.